General Terms & Conditions

ACSI Club ID is a product from ACSI Publishing BV, registered at the Chamber of Commerce in Arnhem (Netherlands) under number 10017059. If you need more information you can contact ACSI Publishing customer service on + 31 (0) 488 – 471434 or by using the contact form.

Chamber of Commerce: 10142919
VAT: NL803231325B01 

Sales conditions appliance
By placing an order with the ACSI Club ID webshop you accept these sales conditions. The order will be confirmed immediately by e-mail. Products which are sold via the ACSI Club ID webshop are subject to Dutch law and regulations.

ACSI Club ID is an on-going subscription. The validity of ACSI Club ID will automatically be renewed on the expiry date (as shown on the card). Automatic renewal may be cancelled at any time, but no less than 1 month before the expiry date. If this is not done before the deadline, the validity of the ACSI Club ID will be extended for one year.

If you decide to cancel, simply advise this by mail, including your card number and name or by phone on + 31 (0) 488 – 471434. 

Distance Selling Regulations
On all articles sold by ACSI Club ID via websites under its own management or via partner sites, the ‘Distance Selling Regulations’ apply under Dutch law and regulations. This law offers protection to customers buying products via the internet.

Product information
The most important specifications of the products are displayed for each article when you click on any particular product in the ACSI Club ID webshop.

The selling price is shown for each product. If a special offer applies to any particular product this will be clearly shown, together with the regular price. Prices quoted are in euros and include VAT and delivery.

Subscription and membership rates
ACSI Publishing BV  maintains the absolute right to adjust the agreed rates for subscriptions and/or membership during the period of the agreement. Any new rates applicable will be announced a minimum of two months in advance via the product’s  website and in the ACSI webshop.

All purchases must be paid for immediately. When taking out a subscription or membership you automatically agree to give a payment mandate. When paying for the first subscription or membership period, the mandate will automatically be used to debit the amount for the following periods. The amount will be debited once for each period, after delivery of the product.

Validity of special offers
Special offers are valid for as long as articles and prices are displayed in the ACSI Club ID webshop at reduced rates. You will be notified if an article can no longer be delivered.

Advising changes
If there is anything that needs changing, you can reach us by telephone on: + 31 (0) 488 – 452055.

Any questions?
For any questions to which you cannot find an answer you can use the contact form on our website. In order to assist you efficiently we ask you to specify the nature of your enquiry. You can also contact us by phone on: + 31 (0) 488 – 471434.